The company began in 1991 as a Total Quality Management consultancy because that was where our passion wanted us to go. But, pretty quickly, our customers told us to go somewhere else. (No, not there!)
ISO 9000 was where they wanted us to go. A great many of them, with no experience whatsoever with standards of that type, did what came naturally. They read it like Philadelphia lawyers, assuming meanings and requirements never intended.
Relentlessly moving on, they then parsed each of the 20 initial requirements and, to complete the vivisection, did likewise with each of the sentences and words within each sentence until they could no longer see the body for its bloody bits.
They were suffering, as former ITT CEO Harold S. Geneen put it, “paralysis by analysis”.
The need for simplicity and pragmatic solutions was palpable and thus was born our ISO9000 consultancy.
In 1997 we were selected as a Preferred Provider to service the quality management needs of the 1100 member firms of the MidAtlantic Employers Association.
In 2008, the Manufacturers Resource Center of the Lehigh Valley approved us as a Provider of quality management services leading to one project for ISO9001/ISO13485 implementation for a contract machine shop. Two additional projects for ISO9001 implementation followed and are ongoing.
In 2009 we were selected by the MidAtlantic Trade Adjustment Assistance Center to participate in grant programs, sponsored by the U.S. Department of Commerce, for ISO9001:2008 and ISO13485:2003 implementation for two very small manufacturing firms.
AFFILIATIONS
We are approved providers of quality management services to
· MidAtlantic Employers Association (1100 Member firms)
· Greater Reading Chamber of Commerce (900 Member Firms)
· MidAtlantic Trade Adjustment Assistance Center
· Manufacturer’s Resource Center