MODULE TWO - WRITERS AND ISO 9000 IMPLEMENTATION

The Recommended Documentation Structure (continued)

Level III - Work Instructions

Level III documentation describes in appropriate detail how something is done. This documentation is usually fairly detailed and provides instructions for specific operations and can contain specifications, standards, product lists, etc. Work Instructions can consist of checklists, visual aids, computer systems, as well as written instructions.

Characteristics of Level III Documentation

Level III documentation provides a link between the Level II documentation it supports, and the Quality Records necessary to provide evidence that the procedures are working effectively, and producing the desired results. Level III documentation is required, "when their absence would adversely affect product quality".

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