MODULE SEVEN - RESOURCE MANAGEMENT

Requirements

Provision of Resources

An organization is required to determine and provide the resources needed to establish and maintain the quality management system and ensure its continuous improvement.

An organization is required to provide the resources necessary to enhance the meeting of customer requirements and thereby enhance customer satisfaction.

Human Resources

General

An organization must ensure that people assigned responsibilities affecting product quality are competent to perform these responsibilities on the basis of appropriate education, training, skills, and experience.