Intro
1 2 3

Module 2
4 5 6 7 8 9 10

Module 3
11 12 13 14 15 16

Module 4
17 18 19 20

Module 7
21 22 23 24 25 26 27 28 29 30

MODULE SEVEN - RESOURCE MANAGEMENT

Requirements (continued)

Competence, Awareness, and Training

An organization must:

Determine the required competence required of personnel whose work affects product quality
Provide training or other actions required to address identified needs
Evaluate the effectiveness of the actions taken
Ensure employees are aware of the importance and the impact of their work and how they contribute to the achievement of the company's quality objectives
Maintain appropriate records of education, training, skills, and experience
©2001
Celerity Learning Solutions
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